Delivery Estimates

In the UK, Whistl aim to deliver in three working days and use the Royal Mail for delivery. They don't make any guarantees but we find them to be very reliable these days (we cannot guarantee that your package will arrive on an exact date, but we try to get it as close as we can). It's also worth saying that they are extremely good at Christmas and special occasions.

EU Shipping Charges

Sadly, we are no longer able to deliver to the EU as VAT and customs admin fees were being randomly added.

Deliveries to the Rest of the World

Due to the covid-related delays and various postal restictions, we are no longer delivering worldwide.

Taste Guarantee

To remove any risk in trying our tea subscription, you  have a unique Taste Guarantee. Very simply, if you do not enjoy your tea, we will replace it no matter where you are.

It's also worth mentioning that if, for some reason, your tea package arrives damaged, please let us know. Although the Royal  Mail do not give compensation, we will replace it immediately as we want you to experience our wonderful coffee as soon as possible.

If you have any questions about all of this, you can send us an email or phone on 0333 433 0633 and we will love to answer any questions you may have.